Privacy Policy

May 2018

At Optimist, Inc. ("we" or "us"), we know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about how we collect, store, use and disclose information about you when you interact or use our websites (collectively the “Websites”) or any related events, sales or marketing, and/or if you use any of our products, services or applications (collectively the “Services”) in any manner. This privacy policy contains important information about how we use your personal information.

What information we may collect:

At times we may request that you voluntarily supply us with personal information. This information is generally requested when you want us to provide you with information.
We may gather the following information about you when you use the Websites:

  • Name
  • Email address
  • Telephone number
  • IP address (a unique identifier for your computer or other device)
  • Mobile device ID
  • Information provided by you in relation to submitting a job application to us (this may include sensitive personal information, for example ethnicity)


How do we use your personal information:

We may use your personal information in the following ways. We are also required by law to state a “legal basis for processing”, i.e. to tell you on what grounds we are allowed to use your information, and this is also set out below:

How we will use your personal information

Our legal basis for processing

To provide you with information that you have requested e.g. an email newsletter;

Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.

To respond to specific queries you may raise regarding Optimist, Inc. and its affiliates;

Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.

To provide you with better ways of accessing information from the Websites;

Our legitimate interests – we use your personal information to help us to deliver the best online experience to you and other Websites users.

To process and consider your job application;

Our legitimate interests – we use your personal information to assess your job application, and to keep you updated throughout the application process.



How do we use your information for marketing?

We will only provide information to you that you have asked for via the Websites.

Do we pass your information to third parties?

We may send your personal information to other affiliated entities, clients, and third-party service providers to help us process your personal information for the purposes set out in this policy.

We may disclose your personal information if we or any of our assets are the subject of a sale, merger, or other, similar corporate transaction. We will take commercially reasonable and necessary steps to ensure that the third parties who receive your personal information are required to keep it confidential.

We may disclose personal information to third parties when we reasonably believe we are required by law, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

Where do we send your information?

In order to provide the Services, the information that we collect from you may be transferred to and stored at a destination outside of your country and the European Economic Area ("EEA"), and, in particular, the United States. It may also be processed by any service providers appointed by us who operate outside of the EEA and their staff. By submitting your data, you agree to this transfer, storing or processing outside of the EEA or your country and acknowledge that not all countries guarantee the same level of protection for your Information as the one in which you reside. Data transferred will be treated in accordance with this Policy and, where applicable, the EU General Data Protection Regulation. We will, where the country to which your data is transferred has not been found to provide an adequate level of protection, put in place appropriate safeguards (e.g. contractual clauses) to ensure your information is protected.

How long do we keep your information?

We generally retain your Information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of Use or other applicable agreements or policies, or to take any other actions consistent with applicable law.


Google Analytics

We may also use third-party solutions to conduct web analytics, such as Google Analytics. Google Analytics is a web analytics service provided by Google, Inc., which uses cookies to help analyze how users use this website. The information generated by the cookie about your use of the Websites (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted and stored by Google on servers in the United States. Google will use this information to monitor your use of this Site, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process information on Google’s behalf. For more information about Google’s privacy policy in respect of Google Analytics, please refer to http://www.google.com/analytics/learn/privacy.html. You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl+en=GB.


What are cookies?

Cookies are bits of text that are placed on your computer’s hard drive or your mobile device when you visit certain websites, including our Websites. Cookie technology hold information a site may need to personalize a visitor’s experience. Cookies may also be used for security purposes and to gather website statistical data, such as which pages are visited, what is downloaded, and the paths taken by visitors to our website as they move from page to page.

You do have control over cookies, and can refuse the use of cookies by selecting the appropriate settings on your browser. Note, however, that by not accepting or deleting the use of cookies, you may affect your website experience and you may not be able to take full advantage of all features on the Websites. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please consult the “Help” section of your browser for more information.


What do we use cookies for?

Cookies fall into one or more of the categories set out below. The Websites use cookies that fall into all the categories. Also, we may use data from targeting cookies placed on your computer by third parties when you have visited other Websites.

  1. 1. Strictly necessary cookies – These cookies enable services you have specifically asked for.
    These cookies are essential in order to enable you to move around the Websites and use their features, such as accessing secure areas of the Websites. Without these cookies certain Services you have asked for cannot be provided. e.g. the ASP.NET cookie.
  2. 2. Performance cookies – These cookies collect information on the pages visited.
    These cookies collect information about how users use the Websites, for instance which pages users go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how the Websites work.
  3. 3. Functionality cookies – These cookies remember choices you make to improve your experience.
    These cookies allow the Websites to remember choices you make and provide enhanced, more personal features. For instance, e.g. the AddThis cookie provides ‘share this page’ functionality, where a user can email a link from a report to their friends. They may also be used to help provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity to other Websites.
  4. 4. Targeting cookies or advertising cookies – these cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.
    These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the Websites operator's permission. They remember that you have visited a Websites and this information is shared with other organization such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.

    If you want to delete any cookies that may already be on your computer or device, please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Websites.


Third Party Websites

Our Websites links to third party sites which we do not operate or endorse. These Websitess may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third party Websitess and we are not responsible for third party Websitess.

How do we protect your information?

We take appropriate measures to ensure that your personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Under 13 year olds

You must be 18 or older to use our Services. Minors under 18 and at least 13 years of age are only permitted to use our Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. We do not knowingly collect or solicit information from anyone under the age of 13.

Your California Privacy Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal Information that we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Optimist, Inc., 5431 W. 104th St., Los Angeles, CA 90045. We will respond to one request per California customer each year, and we do not respond to requests made by means other than as set forth above.

California Do Not Track Disclosure: Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Web browser "do not track" settings or signals. As described in our Cookie Policy, we deploy cookies and other technologies on our Service to collect information about you and your browsing activity, even if you have turned on the Do Not Track signal.

Legal Disclosures

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Services (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Us, our users, personnel, or others. We attempt to notify users about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

Your rights

You are entitled to ask:

  1. 1. for a copy of the personal information we hold about you, and details about how we are processing your personal information;
  2. 2. to have any inaccuracies in your personal information corrected;
  3. 3. if we are processing your personal information by automated means and on the basis of your consent (see “How do we use it?”, above), for us to provide your personal information to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and
  4. 4. to have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).


Please contact us using the details set out below if you would like to exercise any of these rights.
You also have the right to make a complaint to the supervisory authority if you’re not happy with how we’ve handled your personal information. In the UK, the supervisory authority is the Information Commissioner's Office (http://www.ico.org.uk).

How to contact us

If you wish to exercise any of your rights in relation to your personal information or if you have any queries about how we use your personal information, please let us know by contacting us at the following address: Optimist, Inc., 5431 W. 104th St., Los Angeles, CA 90045, or by emailing us at: privacy@optimistinc.com.

Changes to this privacy policy

We review this privacy policy on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws.

We reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our Websites. You are encouraged to review this privacy policy from time to time.

Chief Privacy Officer

The Chief Privacy Officer is Juergen Dold. Please send any enquiries by email to privacy@optimistinc.com

Last revised in May 2018