Account Manager
ACCOUNT MANAGER
at Optimist, Inc / Los Angeles or Brooklyn
Optimist is a creative experience agency that bridges the gap between brand culture and human emotion. In a world that’s ever changing, we find innovative ways to move people through unexpected and unforgettable moments. From concept to execution, we blend creative, strategy, design, digital, content, innovation and production to make big ideas a reality all over the world.
Summary
As Account Manager, you serve as the anchor point between the client and our internal teams. The role will be responsible for developing, implementing, and managing cross platform brand experiences built on sound marketing and creative strategy for our clients. Candidates should have an understanding of cross functional agency resources, project management and processes and a quick study to tackle client business challenges. Account Managers accept the role of manager, thinker, and problem solver.
This Account Manager role will report to the Group Account Director.
Role Priorities
Brand Marketing: Collaborate with cross functional partners to understand business goals, strategies, and consumer insights to inform the development of strategic plans for our clients. Develop consumer facing go-to-market strategies and manage campaign rollout with cross-functional partners.
Client & Project Management: Serve as day-to-day client lead responsible for client communications, conflict resolution and compliance on deliverables. Provide regular two-way communication between clients and internal team to provide strong team representation and set proper client expectations. Facilitate open communication and smooth workflow between client, agency and cross-functional teams.
Additional Responsibilities
- Direct cross functional teams and collaborate to build tactical needs of campaigns, inclusive of design, interactive, content, influencer, partnership strategies and deliverables
- Present dynamic, engaging, and clear briefs and plans internally and with clients
- Create insight-led marketing briefs in collaboration with relevant teams
- Own end-to-end projects through clear cross-functional communication and diligent management of timeline and budget
- Monitoring and communicating POV on current marketing and industry issues, as well as all things digital and across social media platforms
- Being solutions oriented for clients and interfacing regularly with all client levels.
- Foreseeing challenges and formulating plans to manage and mitigate them to ensure success of projects
- Review all deliverables to ensure internal quality standards and client expectations are met
- Draft and present materials such as pitch decks, project and creative briefs
Qualifications
- 5 years of professional experience, with a focus on marketing and program management. Agency experience is a plus.
- Highly effective project manager with a keen eye for detail
- Thrive in a fast-paced environment, can prioritize and organize work on multiple projects simultaneously
- Expert in digital trends and social media marketing
- Strong interpersonal, verbal and written communication skills
- Ability to dissect culture and unearth deep insights on what moves the cultural needle
- Strong team player with a hunger to contribute to the collective success of the team
- Proactive mindset with ability to work effectively and efficiently with limited supervision
- Excellent business writing skills including editing and proofing, sentence structure and grammar as well as strong proficiency in developing impactful presentations
Who We Are
Optimist is an independent award-winning global agency of creatives, strategists, artists and entrepreneurs who move people, brands and culture forward to create impact. At our core, we celebrate diversity by allowing our distinct viewpoints to shape a shared vision. We're looking for people to join our team who share our commitment to challenging convention and making an impact. Interested candidates may submit a resume, portfolio and cover letter to careers-acc@optimistinc.com.